Job Description
Summary:
- Minimum of 3 years' experience
- Education Level: Secondary, Primary
- English
We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.
To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.
Responsibilities:
Using various strategies and tools to provide effective solutions to customers' concerns.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
Providing recommendations about new features and product improvements.
Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry developments.
Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Requirements:
An associate's degree in engineering or similar.
A bachelor's degree in engineering is preferred.
A relevant certificate or license is advantageous.
A valid driver's license and willingness to travel.
Excellent active listening and customer service skills.
The ability to deal with multiple requests without being overwhelmed.
The ability to remain professional under pressure.
Superb work ethic and a growth mindset.
Other job listings with this company
Morning
Negotiable
Job Description
Summary:
- Minimum of 3 years' experience
- Education Level: Secondary, Primary
- English
We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.
To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.
Responsibilities:
Using various strategies and tools to provide effective solutions to customers' concerns.
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
Providing recommendations about new features and product improvements.
Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry developments.
Writing reports and presenting findings to Managers and Supervisors on a regular basis.
Requirements:
An associate's degree in engineering or similar.
A bachelor's degree in engineering is preferred.
A relevant certificate or license is advantageous.
A valid driver's license and willingness to travel.
Excellent active listening and customer service skills.
The ability to deal with multiple requests without being overwhelmed.
The ability to remain professional under pressure.
Superb work ethic and a growth mindset.
The start and end times of shifts are negotiable between employers and job seekers. Benefits depend on the total number of hours worked per week.
| Shift | Time | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
| Morning | 3:00 to 9:00 | |||||||
| Afternoon | --:-- to --:-- | |||||||
| Evening | --:-- to --:-- | |||||||
| Overnight | --:-- to --:-- | |||||||
| Hours per week | 42 | |||||||
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Adamo Software Adamo Software is a premier software development company in Vietnam. Our dedicated developers are here to facilitate international enterprises by providing mobile apps, web-based solutions, AI Development services, and blockchain services.With a desired goal of developing custom software solutions or digital transformation into all business areas, Adamo’s IT expert teams are confident in creating software products with high quality, fast time to market, and cost-effectiveness.Adamo Software provides full-cycle services in software development from mobile apps, web-based enterprise solutions, web applications, also portal development services to AI development services and blockchain development solutions. With its extensive market understanding, well-developed technical expertise, a quality-driven delivery model, and also a profound knowledge of the most cutting-edge technological trends, we offer our clients a progressive, timely, and high-value solution.Based in Vietnam with customers across the world, Adamo Software helps build products with interactive end-user in minds. If your customers are not satisfied and neither are we. Working a close collaboration with our clients, high-end technological products have generated millions of downloads, which reaches hearts and minds of diverse customers. Additionally, we strongly believe our team is the game-changer in the market. We are a group of proven and passionate perfectionists. At Adamo, we always care about our colleagues and our customers as people, and we also bring a humanistic approach to every single project.
